F.A.Q.’s

Have Questions?

 

1. How much is shipping?
There is a flat rate of $5 per order.

Note: Pinata orders are available for pick-up only and are not shipped.

 

2. Can I return my order?
In order to keep our costs down to make it beneficial for our artists and cover costs, we are unable to offer returns or exchanges at this time.

 

3. Who can I contact if there are questions about my order?
E-mail us at EncodedSuccessfully Encoded and we’ll get right back to you.

 

4. When can I expect my order to be shipped?
Orders will be packaged and shipped within 7 to 14 days, except pinata orders which take 4 weeks to create and are available for pick-up only.

 

5. What if I have large orders or a special or customized order?
Please contact us directly at EncodedSuccessfully Encoded We’ll help you make your special occasion or event truly unique and original!

 

6. What are the terms and conditions?
Click to view the full Terms & Conditions for Addus.